Massive ARAM: Mayhem Error (small indie company BTW)

A Redditor by u/MaximizedDong has reported that they did not play ARAM: Mayhem much during the first reward track, and therefore has not seen all of the augments from that track in-game.

They sent in a ticket request to Riot support and were told that if you didn't earn a particular augment in the first track YOU CAN'T GET IT. They didn't just add the old augments to the rotation for everyone like Arena did in the past.

https://www.reddit.com/r/leagueoflegends/s/izaJtpB1UE

Rito does seem to be aware of this issue, however the majority of the Dev team is on summer break so it may not get hotfixed and have to wait til next patch.

MAJOR blunder by a team of 200 years of game design, then again this does mean less people have Drop Kick... and that is a good thing in this ARAM enjoyers opinion.